If they are not, here are some potential issues to be aware of:
Emails from the website’s contact form may be rejected by your provider and may not come through to your inbox:
If there is an issue related to your website, emails, or SSL, having multiple providers will delay the solving of such issues. As it can be unclear what the issue is especially if different services are with different providers.
In the interests of full transparency, our wholesaler is GravIT. Your website and emails will be hosted in their Melbourne-Based data centre, your websites will be served with the best possible speed and have the best possible uptime. They don’t rent 3rd party infrastructure, they own and maintain it themselves. You can be confident in receiving high quality service. At Evolution we will never on-sell inferior services, nor do we receive affiliate commissions.
They are a Geelong based company with 24/7 support the team at Evolution have full access to all settings via our own console so we have the ability to solve issues for you, which would not be the case if you hosted elsewhere, you would be responsible for providing access credentials and any communication if/when an issues arises.
After hours: Website, hosting or email related issues:
If you experience technical difficulties outside business hours please phone 03 5222 3328 and leave a message. This is a monitored voicemail box. We are notified immediately if a message is received. The after hours on duty technician, will contact you.