Kardinia Health is the leading GP super-clinic in Geelong and for thousands of local residents, their primary health care provider. Health care websites are going through a surge in being more user friendly and less complex for users to find the information they need – now. Kardinia Health identified their own site could be simplified and benefit from a user experience (UX) overhaul.
Evolution helped to put the users first, and centre the design and flow of the site around the most important audiences. This hub provides information for a range of users, with the top six functions identified as making an appointment, booking a vaccination, viewing the doctors profiles, viewing the range of services, joining the team and giving feedback.
To make these six functions easy to access from any page, we simplified the navigation to informative labels and detailed dropdown menus. This is paired with six ‘hotlink’ buttons at the top of the home page, which have the most impact on mobile devices.
Kardinia Health now have a system they can manage internally, easily adding new staff as they join and updating important health information for their patients. WordPress is the perfect platform for an ever evolving workplace like Kardinia Health.