How hard are you making it for your customers?
Business Mentoring
When engaging a business to purchase a product or service, you would expect the process to be seamless, and pretty […]
When engaging a business to purchase a product or service, you would expect the process to be seamless, and pretty […]
The annual inflation rate in Australia climbed to 7.8% in quarter 4 of 2022 from 7.3% in quarter 3 and […]
49% of consumers have left a brand in the past year due to poor customer experience. 86% would leave a […]
For many, the quiet times in the work year are something to be enjoyed. ‘Tis the season to take extended […]
Small business owners are faced with solving new challenges every single day. Whether it’s a burst water pipe or an […]
Humans search for connection and a sense of belonging their entire lives. Particularly in the world of social media, there […]
In our industry we talk about copywriting a lot! But when we talk about it there’s often some confusion. If […]
I do not envy the timekeepers at lawyer’s offices’, having to allocate 6-minute time blocks to each client correctly and […]
On September 17th I had the pleasure of co-facilitating a Marketing Workshop with Coach, Behavioural Profiler and Keynote Speaker, Sarah […]
Over the last 14 years in business, I’ve had many friends who own their own business’ ask me for advice. Find out what one of the most valuable tips is…